Did you know that the five love languages can help improve your relationships with your team and your patients?
Dr. Trent Redfearn is a dentist with a unique skill set. He attended University of Missouri-Columbia and graduated with a B.S. in chemical engineering. He then attended University of Missouri-Kansas City School of Dentistry, receiving his Doctor of Dental Surgery (DDS) in 2008. Since then, he has done extensive training in communication and teaches dental teams how to strengthen and improve their relationships using the five love languages. Dr. Trent Redfearn is also the Founder of Dentovation Academy of Dental Assisting.
The five love languages include words of affirmation, acts of service, receiving gifts, quality time, and physical touch. Not everyone responds to these five love languages in the same way. Some people value gifts while others prefer to build relationships by spending quality time with someone they want to connect with. By understanding each of the five love languages further, you can use that knowledge to build both your personal and professional relationships – including the connections you build with patients in your dental practice.
In this episode, we discuss:
If you would like to connect with Dr. Trent Redfearn and learn more about using the five love languages to help build deeper connections with team members and patients, you can reach out to him via his LinkedIn profile.
To listen to this episode of the podcast, click here.
In this trying time when the world is faced with so much uncertainty and fear, it’s more important than ever that we come together as a community – even if that means we can only interact virtually.
The ADA (American Dental Association) is recommending that dentists nationwide postpone elective procedures in response to the spread of the coronavirus disease. This is said to last for at least three weeks, but it may continue longer depending on the development of COVID-19.
In response, I decided to reach out to Michael Anderson, the Co-Founder of Wonderist Agency, a full-service dental marketing agency. Wonderist Agency delivers the best in dental marketing, with a smile. They also specialize in virtual consults, which is something that many dental practices are likely to shift towards during this difficult time to connect with patients and team members alike.
Michael and I discuss how dental practices can leverage virtual solutions to help assist through COVID-19 such as hosting virtual consultations with patients, training team members, and how to cope with the impact that COVID-19 will have on things like patient care, team training and revenue.
In this episode, we discuss:
If you want to use the same virtual software that Michael talked about in this podcast episode, head over to https://www.yourvirtualconsult.com, where you can access the software at no cost during this time.
Although the site will ask for your credit card information to sign-up, you will NOT be charged. Remember to use code FIGHTCOVID19 to benefit from the no cost virtual consults offer.
I hope that you find this episode helpful and please know that my team and I here at Delivering WOW are keeping you all in our thoughts and prayers and we hope that you, your families, and team members stay safe and healthy.
I’m delighted to bring you this episode of the Delivering WOW podcast, featuring Tom Comerota of Dental Stores.
Tom is helping offices across the country scale their business and increase their revenue by introducing products, services, and membership plans to their practice. And he does it all without stocking any inventory in the practice.
His amazing model increases customer retention and profitability, while making quality dental care more affordable and accessible for everyone. It’s an amazing concept and I’m sure you’ll find it eye-opening!
In this episode, we discussed:
To find out more about Dental Stores and the work Tom does, head over to their website.
Tom also has an exclusive deal for Delivering WOW listeners, so if you would like to claim your special offer, just follow this link and enjoy another perk of listening to this show!
To listen to this episode of the podcast, click here.
In our always-connected times, marketing has moved away from flyers and word of mouth referrals (though they’re still helpful!) and towards digital and internet marketing.
For some people, this is exciting. For others, it’s like a nightmare come to life!
If you know you should be marketing your practice online but don’t know where to start, Adam Zilko is one of the best people you could ask. His company, Firegang Dental Marketing, works with dental practices across the country to make marketing work for them in a way that is reliable and provably effective.
Well here’s the great news – you don’t need to find Adam to hear his advice, because he’s my guest on this episode of the Delivering WOW podcast!
We talk about digital strategies for dental practices and Adam shares a very special offer for Delivering WOW listeners.
In this episode, we discuss:
If you’d like to find out more about Firegang Dental Marketing, check out their website or give them a call: (800) 398-0979. And don’t forget to get your exclusive Delivering WOW deal from Adam here. If you’re a member of my mastermind, you can unlock your own unique deal here!
To listen to this episode of the podcast, click here.