Laura is the owner of Front Office Rocks, the leader in web-based front office training for dental practices, founded to help and train fellow dental practices and teams. She has managed two fee for service scratch practices, which under her management have both grown to million dollar production offices with an average of 80 new patients per month. Laura has developed training methods that consist of established ideas and practical training that can be easily implemented into any office and focus on exceptional customer service. Laura was recently recognized as one of the top 25 women in dentistry this year.
In this episode, Laura shares why it's so critical to invest in training for your team. She shares the main roadblocks that dental practices face with getting new patients to come through the door.
She also shares the exact training that she teaches dental teams around the world to get patients to stop the shopping and choose your practice....
We also discuss the business cycle of having the dentist support the team, who WOWs the patients, who grows your practice...with the end result of helping the patient, dentist, and team achieve all of their goals and dreams...
To Learn More, visit: www.FrontOfficeRocks.com.