Info

The Delivering WOW Dental Podcast

This Podcast is for you, the Dentist, Entrepreneur, or Small Business Owner. Voted one of the "Top 25 Women in Dentistry" by Dental Products Report, Dr. Anissa Holmes has effectively mastered the skill of the use of Social Media, with a Facebook following of over 48,000 fans. Dr. Holmes has discovered that the most effective way to get massive results is to first have a vision and to focus on what matters most. Dr. Holmes teaches you actionable steps to develop your dental practice's culture, systems, and brand. Dr. Holmes is going to reveal what works in Social Media, how to build an amazing dental team, and well as strategies to increase your productivity and profitability. Dr. Holmes has figured out what works to create a dental practice full of "Raving Fans". Dr. Holmes interviews Dental Experts and Non-Dental Entrepreneurs such as Mike Michalowicz, John Lee Dumas and Dr. Mark Costes to bring you BIG, powerful strategies to help you scale up your business so that you can achieve more while working less.
RSS Feed
The Delivering WOW Dental Podcast
2019
December
November
October
September
August
July
June
May
April
March
February
January


2018
November
October
September
August
July
June
May
April
March
February
January


2017
December
November
October
September
August
July
June
May
April
March
February
January


2016
December
November
October
September
August
July
June
May
April
March
February
January


All Episodes
Archives
Now displaying: September, 2017
Sep 28, 2017

This week on the Delivering Wow podcast I interviewed Sandy Pardue and I got to talk to her about Accounts Receivable or AR.

Sandy Pardue is a Director of Consulting at Classic Practice Resources and has over 35 years of hands-on experience in the dental field. Every year since 2003, Dentistry Today Magazine has recognized her as Leader in Consulting. She is a highly competent lecturer and consultant in the area of dental practice management.

In addition to traveling to private practices to set up workable systems and train teams, Sandy has given countless lectures and workshops at major dental meetings on every aspect of Scheduling, Accounts Receivable and Collections, Office Manager Training and Basic Organization in the dental practice. Hundreds of doctors and dental staff members have attended and connected with her interesting hands on approach

On the podcast we discussed:

  • The journey that has led Sandy to where she is today
  • Why it’s important for dentists to have a system for Accounts Receivable
  • The key things that happen in dental practices that cause challenges with AR
  • Treatment plan presentations that helps patients know what they need to pay, when and how
  • Strategies for handling patient objections to dental treatment plans and educating patients
  • Why every dental practice needs to have financial policies in writing for the team
  • Using systems to handle statements and insurance claims issues
  • Storing patient credit card details and obtaining patient credit ratings
  • Using 3rd party financing like Care Credit and its role in the practice
  • Team responsibility and reducing errors that lead to AR issues
  • Her thoughts on outsourcing and billing
  • Strategies that you can use to control your AR

You can find out more about Sandy, including her seminars, consulting programs and training events, on her website www.classicpractice.com.

Sep 21, 2017

This week’s podcast guest is none other than Dr. Glenn Vo.  Glenn is a dentist, a podcast host, and he is doing amazing things in the dental industry right now with a focus on helping others to grow their dental practice without spending a ton of money!

Glenn was born and raised in Pasadena, TX. After attending the University of Houston and University of Texas-Arlington for his undergraduate work, he attended Baylor College of Dentistry for his dental training. In addition to running a very successful dental practice, Dr. Vo is the host of the Nifty Thrifty Dentists Podcast.

We discussed:

  • Glenn’s journey to where he is today
  • The importance of finding the right mentors and coaches
  • What Glenn’s Facebook Group - The Nifty Thrifty Dentists Facebook Group – is all about and why he started it
  • How Glenn didn’t have much of a vision for his practice 5 years ago, and how that all changed when he had a shift in mindset
  • The blueprint that Glenn has developed and is launching soon - it shares the courses that he has taken that have been the most most useful in getting him on the right track (the blueprint has some great deals as well!)
  • The importance of knowing your ‘why’
  • Glenn’s goal to get more time back in his life and how he’s doing well in achieving that - having gone from working 5.5 days per week to 4
  • The next Nifty Thrifty Event in Las Vegas next year, date TBD

To get access to top Nifty Thrifty Deals go to https://niftythriftydentists.com/

To listen to Glenn’s podcast: https://niftythriftydentists.com/podcast/

You can reach Glenn in his Facebook group https://www.facebook.com/groups/niftythriftydentists/

Sep 14, 2017

This week on the Delivering Wow podcast I interviewed Michael Arias and I got to talk all about my favorite subject – marketing!  Specifically, we talked about ground marketing.

 

Michael is a really good friend of mine. He’s the host of the Dental Marketer Podcast and he’s doing amazing things to help dentists with ground marketing.

 

Michael is from Texas where he graduated with a degree in Nutrition. He helped to start up two companies before moving to California – where he helped to start up another company working as a nutritionist. A client of his happened to be a Dental Consultant and he assisted him with his marketing. This led to working with more dentists – bringing in new patients to their practices. He went from bringing in a couple of patients daily …to overbooking the doctor's schedule, three months in advance, with quality patients!

 

Michael has worked with several dentists, dental groups, dental consultants, and agencies. He loves educating anyone who is interested in how to market their dental practice. 

 

On the podcast we discussed:

 

  • Michael’s background and how he got into dental marketing
  • What ground marketing is and some great examples
  • Ideas for forming partnerships with local businesses in order to attract new patients
  • Digital marketing is very important but it shouldn’t be everything
  • Why it’s important to stand out as a dentist and have a “story”
  • The importance of having a strong online and offline presence and how they can complement each other
  • The role that personality plays in being successful with ground marketing
  • What start-ups or practices with available staff can do with regards to ground marketing
  • How Michael can help dental practices and the service that he offers
  • How to get started with ground marketing

You can reach Michael by heading to his website www.thedentalmarketer.site - where you’ll find links to his social media profiles and be able to listen to his podcast (the Dental Marketer Podcast).

Sep 7, 2017

On the podcast this week I had the pleasure of interviewing Dr. Emily Letran. Dr. Letran is a general dentist who owns two multi-specialty group practices in Southern California.  She received her Bachelor of Science in Biology from UC Riverside in three years. She is a graduate of UCLA School of Dentistry (Dean’s Apollonian Scholarship) and received her Master of Science in Oral Biology from UCLA at the same time in four years. After graduation, she participated in the General Practice Residency at Loma Linda VA Medical Center and a mini-residency at Rancho Los Amigos Medical Center (both in CA.).

As a mother of three, Dr. Letran creatively balances work, family life, after-school life and her personal life as a growing entrepreneur.  She continuously takes courses in clinical dentistry, practice management and marketing, attending multiple business forums to improve her skills to better serve patients.  Her favorite activities include reading, creative writing, and “hanging out” with her three children - whether playing tennis, watching Netflix or enjoying Starbucks together.

Dr Letran is an author of several books. “From Refugee to Renaissance Woman” shares her story coming to the US as a refugee at 13 years old, and her newest book, “Commit to Embracing Your Big Life” offers insights and strategies to building a strong business.

Dr. Letran is also a Certified High Performance Coach, helping business professionals achieve highest performance in personal and business life, streamline business and increase profits, winning back time from work so they can enjoy that time with their family, children and pursue their passion.

Dr. Letran is actively involved in community services, sponsoring multiple local school and charity events. She created the Emily Letran Foundation dedicated to providing basic dental care to veterans and families of disadvantaged background, including the monthly Free Dentistry Day, where she and her dental team work to provide free dentistry for the less fortunate in area communities.  Her Foundation is raising funds to attain a mobile dental unit where she can carry her services to outreached communities. The Foundation will also provide scholarships for high performance coaching to help business owners from disadvantaged background get a jump start in growing and accelerating their businesses.

With such an interesting background and life there is little wonder I was so pleased to talk to Emily on my show.

On the podcast we discussed:

  • Dr Letran’s background and how she born in Vietnam and left during the civil war as a refugee - eventually starting her life in the USA
  • Her desire to help business professionals maximize their potential, streamline their business, increase profits and win back time for family and pursuing their passion
  • How hiring her first Associate taught her the value of leverage and how it’s possible to scale businesses through leveraging resources
  • An important aspect of leverage is training and metrics – make sure everyone is trained well and make sure they know the metrics that they / the team are being measured by for success
  • Why she likes her staff take personality tests to find out more about their personality-type. This helps to ensure that people work to their strengths and not their weaknesses
  • What team members can do specifically to improve profitability of the practice
  • How getting the most out of the people who work for you really starts with understanding what they want and what drives them
  • Having the courage to deal with difficult situations like letting people go
  • How Emily found her calling to share her knowledge in order to help others
  • How important it is to find coaches/mentors and to be very specific on what you want to be coached in

Emily has a free ebook that you can download where she shares her story and her business strategies - click here to download.

You can reach Emily via her website-  www.DrEmilyLetran.com

1